Face Down Solutions image


"I received the box earlier this afternoon, watched the video, unpacked everything and set everything up.  So well done. I wish I had known about your company 16-17 years ago when I went through this same surgery in my right eye.  These devices are going to make recovery so much more tolerable.  My surgery is on Tuesday afternoon.  Thank you for easing my apprehension about the recovery process, which I remember as being the worst part of the experience. I am going to tell my surgeon and his office that they should really have this information available to their patients, or at least tell them about it.  I just found your company on google because I figured there had to be a better way to endure recovery."

- Sincerely, thank you!—JSB

"I had eye surgery and used this company for the 'face down' postural chair. I couldn't have been happier. Ordering and delivery were easy. The equipment arrived clean and complete. While it wasn't new it was fine for germ phobic me. I would definately use them again - but hope that will never be necessary. And while those three days didn't fly by, the positional assist made it tolerable. Thank you . I appreciate the professionalism and seamless service."

- Donna L.

"I recently required eye surgery and called Comfort Solutions for recovery equipment. This is a really terrific Company. I spoke to Penney and she was extremely knowledgeable and friendly. The equipment arrived in excellent condition. I was pleasantly surprised since this is a rental. I needed a little assistance figuring out the mirror and called again. This time I spoke to Mary, she too was very friendly and helpful. It's nice to see good customer service in this day and age. I highly recommend using Comfort Solutions for recovery needs. I would definitely use them again if need be."

- Marcus A

"I want to add to your fabulous reviews.  From the assistant that took my order request, the actual amazing chair itself, to the return, only amazing customer service.My husband had a detached retina 10 years ago.  Trying to keep the face down position caused so much stress on his body, muscle aches, tension of wondering if his head was actually in the right position. When he had another detached retina recently,  he had an emergency surgery the same day.  We had not time to plan.  I called Comfort Solutions the Friday before Easter about 4 pm.  Advised I needed a chair asap.  The very nice lady I talked to got a chair out that day for next day delivery.  This was truly amazing, and needed.   Using the Comfort Soultions chair for this retinal detachment, was actually relaxing to all of his muscles during the healing stage.  His head was held in the proper position, the retina healed and is reattached. We are so thankful to Comfort Solutions for making this very scary experience a little easier and comfortable."  

- Theresa S.

"My Mom needed to rent equipment for her eye surgery. The customer service was excellent and the staff were able to provide all the answers to my questions. They were very patient and knowledgeable (I did call 4 times to ask questions before I placed my order) Equipment arrived prior to surgery and was easy to set-up. It was really a lifesaver for my Mom. I would highly recommend using Comfort Solutions. This Company definitely deserves 5 stars. Customer Service and the product they rent is outstanding."

- Tracy C.

"My mom recently had surgery to repair a detached retina with other complications and had to endure 14 days of face down recovery. I just wanted to share a few things about our experience with Comfort Solutions.

  1. I left a voice mail message after-hours to inquire about the equipment. My phone call was promptly returned early the next morning by a friendly and knowledgeable representative.
  2. The equipment was delivered earlier than expected to my sister’s house in Kansas City. She brought it to my Mom in Carthage, MO and we set it up for Mom to use. The equipment came with fantastic instructions and was easy to put together. It was clean and in good repair.
  3. When we returned the equipment, I called Comfort Solutions to notify them I had shipped it, and again, they were very kind.
  4. Today Mom called to tell me that her insurance will be reimbursing her for the expense as Comfort Solutions handled the paper work and filed with her insurance. Why would Comfort Solutions care if Mom got reimbursed? They already got their money. Well they DO care! This was fantastic news to my Mom who is retired and lives alone. A bright spot in her day today for sure!

I know it’s really simple stuff, just taking good care of your customer, but so many companies don’t do it anymore. I wanted to say thank you. It was a good old-fashioned pleasure doing business with you!"

- Kelly

"This company is a life saver! Five stars!! My husband needed emergency eye surgery with a bubble in his eye to heal. As a business owner, he needed a way to keep working on his laptop during recovery. I called Comfort Solutions from the waiting room at the hospital. The angel that answered the phone knew exactly what I needed, help me stay calm during a stressful situation, and overnighted everything immediately. The equipment was very comfortable and perfect for his needs. They thought of everything. My husband was able to keep up with his work effectively. The equipment pick up and return process was very easy and overall I had a great experience. Highly recommend!"

- Shoshana Z.

"We used this company after my husband's eye surgery. They were able to deliver the equipment we needed to our hotel in St Louis within hours of the surgery. The equipment made the "face down" week much more comfortable.  Great customer service and a very reasonable price."

- Kathy GT

"My father needed to use this equipment, it was a life saver! I don't know how he would had kept his head down without this. My father is 83 years old, this surgery was hard enough, the customer service representatives were wonderful! All extremely helpful and patient with all my questions which I had plenty of since I never even knew this type of surgery even existed nor that there was recovery equipment out there for it. My fathers doctor recommended this equipment and I can definitely see why. I would recommend this equipment to anyone that has this surgery. Very easy to adjust, we had a driver deliver it the same day. The rental is very affordable."

- Giselle B.

"After surgery for a macular hole I was required to be face down 24/7 for a week.  Comfort solutions chair made it possible.  It was my home for seven days, always comfortable and, amazingly, my back never hurt from being face down.  There is no way possible to survive without the chair but with it, it was easily possible to do what needed to be done.  If anyone doubts it is worth it, put those doubts to bed:  if you must be face down, you deserve to treat yourself to the best and most comfortable way to move forward.  By the way, one week face down is a small price to pay for regaining sight." 

- John Z.

Thank You!

"Today was an exciting day for me! One vitrectomy patient returned as a failure after she was unable to maintain facedown position after the first repair. When she experienced the support of the head piece in recovery today, she immediately exclaimed how comfortable it was and she could imagine using her cell phone and rest comfortably in the Comfort Solutions equipment. Her family was so impressed :). Dr Huang also had a patient who had Comfort Solutions equipment in the car upon discharge. The nurses are starting to understand how to use the equipment and more pamphlets are being given out. We are finding setting up the table top equipment on the end of the eye beds when the patient can set in a stable chair gives the patient a great sense of stability. We also demonstrate the chair and the patients love the table it is equipped with. The chair comes out of the box easily, opens and is stable in a quick time. We are still learning all the adjustments but are finding it is not difficult. Thank you again, perhaps I can send more recommendations but I am so thankful we have your equipment to demonstrate." 

Yours sincerely, 

Laurie Miller RN
Pavilion Surgery Center


"I would not want to use any other service but Comfort Solutions to facilitate the facedown positioning that I request my patients to assume after surgery for macular holes or retinal detachment."

William E. Smiddy, MD,
Professor of Opthalmology
Bascom Palmer Eye Institute
Miami, Florida


"I found out I needed surgery for a macular hole in my eye and it was pretty scary. I called Comfort Solutions to order a chair for my face down recovery. They were fast, efficient and really, really nice and helpful during a very stressful and frightening time. I'm very happy I found them and would recommend this company to anyone that has to face this surgery."

- Cindi VN

"I also found out I needed surgery for a macular hole in my eye. When my doctor told me I had to keep my head down for a week, I thought he was crazy. It caused me a lot of stress. My daughter told me a friend of hers had this surgery and used Comfort Solutions. I called them and they got the product out to me two days before surgery so I could learn how to use it. It was a life saver! I let my retina specialist know of this product and now their patients will be as much stress free as possible."

- Barbara M.

"I had to rent equipment for my eye surgery and my doctors office recommended Comfort Solutions and gave me the brochure. I must say that the person I spoke with was very professional and left me with no questions. Received the equipment 2 days prior to my surgery and was very pleased to have gotten very clean and nice equipment. I called with a minor problem when again another person who was very pleasant walked me through. I would recommend this company to anyone who has to have eye surgery and keep their head down."

- Mildred Bachman

"I really enjoyed the use of this equipment! It was a God-send to have it."

- Ben C

"The chair was great. Thank you!"

- Carolyn M.

"Thank you so much for all your help, patience and kindness. You made this difficult ordeal easier and less frightening."

- Robert and Paz K.

"You have a very good service."

- Jack D.

"Great products and service. Thanks."

- Nancy

"I don't know how I would have been able to have gotten through this situation without this wonderful equipment. Every piece was so helpful. Thank you for having this service."

- Cecila W.

"Your equipment is great!"

- Donna W.

"Thank you! It was a tremendous help!"

- Sharon S.

"Thank you so much for the excellent service."

- Judi

"You have been extremely nice people to do business with and I truly appreciate that."

- Jan


"Thank you for your help and providing comfort to my mother during time of recuperation from surgery. Without your equipment, it would have been very difficult."

- Jovanka L.

"I want to personally  thank you for your attentive service regarding the delivery of the Comfort Solution Support Chair to my home on Sunday. The chair made my wife comfortable and the chair made the treatment much more tolerable. The ten days in the chair went by quickly and her back and shoulders were saved . Again thank you!"

- David R

"Your chair worked very well and made my required head down positioning more bearable. I never could have done it without the chair."

- Richard K.


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